Privacy Policy – TigerExch Tiger Exchange ID Platform

Effective Date: 1 January 2025 Last Updated: June 2026

This Privacy Policy explains how TigerExch, operating through tigerexch.com.au, collects, uses, stores, and protects your personal information when you use our Tiger Exchange ID services. By registering a Tiger Exchange ID or contacting TigerExch through any channel, you agree to the terms described in this policy.

1. Who We Are

TigerExch is an authorised Tiger Exchange ID provider operating at tigerexch.com.au. We connect Indian bettors and global users with verified Tiger Exchange accounts and provide ongoing account support services. For any privacy-related queries, contact us at: support@tigerexch.com.au

2. Information We Collect

When you register a Tiger Exchange ID or interact with TigerExch, we may collect the following information:

Personal Identification Information

Full name
Date of birth
Mobile number
Email address

KYC Verification Documents

Aadhaar card
PAN card
Passport (where applicable)

Financial Information

Payment method details (UPI ID, bank account number) for deposit and withdrawal processing on Tiger Exchange
Transaction history related to your Tiger Exchange ID

Technical Information

IP address
Device type and browser information
Pages visited on tigerexch.com.au
Cookies and session data

Communication Data

WhatsApp messages and chat records with TigerExch support
Email correspondence

3. How We Use Your Information

TigerExch uses your personal information for the following purposes:

To create and manage your Tiger Exchange ID
To process deposits and withdrawals on the Tiger Exchange platform
To verify your identity in compliance with KYC requirements
To provide 24/7 customer support via WhatsApp, live chat, and email
To send you important account notifications related to your Tiger Exchange ID
To detect and prevent fraud, money laundering, and unauthorised access
To comply with applicable legal and regulatory obligations
To improve the TigerExch platform and user experience

We do not use your personal information for any purpose beyond those listed above without your prior consent.

4. How We Share Your Information

TigerExch does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

Tiger Exchange Platform – To create and manage your verified Tiger Exchange ID, certain personal details are shared with the Tiger Exchange platform directly.
Payment Processors – Financial details may be shared with payment service providers (UPI, Paytm, PhonePe, GPay, bank transfer partners) solely to process your transactions.
Legal Authorities – We may disclose your information to government authorities, regulators, or law enforcement if required by law or court order.
Fraud Prevention – Information may be shared with fraud detection services to protect TigerExch users and the Tiger Exchange platform.

All third parties with whom we share your data are bound by strict confidentiality obligations.

5. Data Storage & Security

TigerExch takes the security of your personal data seriously. We use industry-standard encryption, secure servers, and access control measures to protect your information at all times.

All data transmitted between you and tigerexch.com.au is encrypted using SSL/TLS protocols.
Access to personal data is restricted to authorised TigerExch staff only.
KYC documents are stored securely and used solely for identity verification purposes.
Financial transaction data is stored in compliance with applicable data retention laws.

Despite these measures, no online platform can guarantee 100% security. If you suspect any unauthorised access to your Tiger Exchange ID, contact TigerExch on WhatsApp immediately.

6. Cookies Policy

TigerExch uses cookies on tigerexch.com.au to improve your browsing experience. Cookies are small data files stored on your device. We use cookies to:

Remember your preferences and session data
Analyse website traffic and user behaviour
Improve the performance of tigerexch.com.au

You can disable cookies through your browser settings at any time. However, disabling cookies may affect the functionality of certain features on tigerexch.com.au.

7. Your Rights

As a user of TigerExch Tiger Exchange ID services, you have the following rights regarding your personal data:

Right to Access – Request a copy of the personal data we hold about you.
Right to Correction – Request correction of any inaccurate or outdated information related to your Tiger Exchange ID.
Right to Deletion – Request deletion of your personal data, subject to legal retention obligations.
Right to Withdraw Consent – Withdraw your consent to data processing at any time, which may result in suspension of your Tiger Exchange ID services.
Right to Complaint – Lodge a complaint with the appropriate data protection authority in your jurisdiction.

To exercise any of these rights, contact TigerExch at support@tigerexch.com.au or via WhatsApp.

8. Data Retention

TigerExch retains your personal data for as long as your Tiger Exchange ID account is active or as required by applicable law. KYC documents and financial records are retained for a minimum of 5 years in compliance with anti-money laundering regulations. After this period, data is securely deleted or anonymised.

9. Third-Party Links

tigerexch.com.au may contain links to the Tiger Exchange platform and other third-party websites. TigerExch is not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policies of all external platforms you visit.

10. Changes to This Privacy Policy

TigerExch reserves the right to update this Privacy Policy at any time. Changes will be published on tigerexch.com.au with an updated effective date. Continued use of TigerExch services after changes are published constitutes your acceptance of the revised policy.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your Tiger Exchange ID data, contact TigerExch:

Primary Contact: WhatsApp (fastest)
Email: support@tigerexch.com.au
Website: tigerexch.com.au